Airmid · Getting started
Downloading Airmid and signing in for the first time
How to get the Airmid app, sign in, and set up quick access with Face ID or Touch ID.
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Independent patient help
Clear, step-by-step guides to SystmConnect and Airmid
Two NHS-facing tools from TPP, explained simply: how to submit an online consultation, view your record, order prescriptions, book appointments and more — written for patients, carers and practice staff.
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Appointment confirmed, Tue 10:20
Prescription ready for collection
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Practical guides, not marketing
Every guide follows the same format: a short explanation, numbered steps, tips worth knowing, and answers to common questions.
Plain-English steps
No jargon — just what to tap, where to look, and what happens next.
Practical tips
The small things that trip people up, gathered from how these tools actually behave.
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What to know about logins, data protection, and staying safe online.
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SystmConnect · Getting started
Getting started with SystmConnect
What SystmConnect is, who uses it, and the different ways you can reach your practice or service through it.
3 min readRead guide
SystmConnect · For patients
How to submit an online consultation request
A step-by-step walkthrough of filling in an online consultation form so your practice has everything it needs the first time.
4 min readRead guide
Airmid · Records & appointments
Viewing your medical record in Airmid
Where to find consultation notes, medication history, allergies, vaccinations and test results inside the app.
4 min readRead guide
Please note
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This is an independent guide
Patient App Guides is not TPP (Phoenix Partnership) Ltd, and is not affiliated with, endorsed by, or operated by TPP, SystmOne, SystmConnect, Airmid or the NHS. We publish independent, plain-English explanations based on publicly available information, to help people use these tools with more confidence.