Ordering and tracking repeat prescriptions

How to reorder repeat medication, pick your pharmacy, and use the EPS barcode to track collection.

If you're on repeat medication, Airmid lets you request your next supply without a phone call, and track it through to collection.

1
Open Medications
This lists your current repeat items.
2
Select what's due
Choose the items you need reordered — you can usually only request items that are actually due, to prevent over-ordering.
3
Add a note if needed
If something's changed — a dose issue, a side effect, anything relevant — there's usually space to add a comment for the prescriber.
4
Submit the request
Send the request through; it goes to your practice for the prescriber to review and issue.
5
Confirm your nominated pharmacy
Check the pharmacy your prescription will be sent to is still the right one — Airmid includes an integrated map if you need to change it.
6
Track and collect with the EPS barcode
Once ready, Airmid can show an EPS barcode for the pharmacy to scan, which speeds up collection.

Tips & things to watch for

Order a few days before you're due to run out, not on the day — processing and dispensing both take time.
Some medications need a review before they can be reissued, which can add a delay, particularly for controlled or long-term monitored medicines.
Keep your nominated pharmacy up to date, especially if you've moved or you're travelling and want a temporary alternative.

How do I change my nominated pharmacy?

Use the pharmacy section within Medications in Airmid, which includes a map to search for and select a new nominated pharmacy.

How will I know when it's ready to collect?

Many pharmacies notify you directly once a prescription is ready; you can also check status within the app.

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This is an independent, unofficial guide. For account-specific help, contact your GP practice or NHS service, or visit TPP's official Airmid page.